Get Help

How to Get Help

If you need help from our foodbank there are a few simple steps to follow.

The most important step is to get a foodbank voucher.

In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agencies can also provide long term support if needed to help address some of the issues behind the reasons for your crisis.
Agencies we work with include

  • Independent Citizens Advice – 0808 2082138 Monday to Friday, 10am to 4pm
  • Shropshire Citizens Advice – 01743 280019
  • Housing Support Officers
  • Children’s Centres and Schools
  • Health Visitors
  • Social Services
  • Local Charities

They will discuss your situation and supply you with a foodbank e-voucher where appropriate.

If you can’t afford food, you can call 0808 2082138 (freephone) to speak to a trained and independent Citizens Advice agent (Help Through Hardship) Monday to Friday, 10am to 4pm. Please note this number is for people who do not have enough money for food – if you are a local organisation or charity that works with people who might need the food bank, please contact us directly.

Alternatively, please call 01743 280019 to speak to Citizens Advice – Market Drayton Outreach (Shropshire) who will be able to issue you with a food bank voucher if necessary.

If you are in need of further help with your crisis, please contact Shropshire Council Welfare Support Team – open Monday – Friday 8.45am – 5pm on 0345 6789078 Option 2.

Once you have been assigned a voucher, please collect you parcel from our food bank on either a Tuesday or Friday 9.30-10.30am,  Parish Rooms Church Street Market Drayton TF9 1AF

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